At Parke Clothing Us, customer satisfaction is important to us. Please read our Refund & Return Policy carefully before making a purchase.
1. Returns Eligibility
We accept returns only under the following conditions:
- The item is unused, unworn, and in original condition
- The item is returned in its original packaging
- The return request is made within 7 days of delivery
Items that do not meet these conditions will not be eligible for return.
2. Non-Returnable Items
The following items are non-refundable and non-returnable:
- Worn, washed, or damaged items
- Items returned after the 7-day return window
- Items purchased on sale or clearance
- Orders placed with incorrect size or color selected by the customer
3. Return Process
To request a return, please contact us at:
Email: support@parkeclothingus.com
Include:
- Order number
- Reason for return
- Clear images (if the item is damaged or incorrect)
Our support team will review your request and provide further instructions.
4. Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection
- Approved refunds will be processed to the original payment method
- Refund processing may take 5–10 business days, depending on your bank or payment provider
5. Exchanges
We only replace items if:
- The item is defective or damaged
- You received the wrong item
If you need an exchange, contact us within 7 days of delivery with proof.
6. Shipping Costs
- Shipping charges are non-refundable
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- We are not responsible for lost or delayed return shipments
7. Order Cancellations
- Orders cannot be canceled or modified once they are placed
- Please double-check your order details before checkout
8. International Orders
We ship worldwide. Please note:
- Customs duties or taxes (if any) are the customer’s responsibility
- Delivery delays due to customs are beyond our control
9. Contact Us
If you have any questions about our Refund & Return Policy, feel free to contact us:
Brand: Parke Clothing Us
Email: support@parkeclothingus.com